Sheds Unlimited Customer Reviews

It was an absolute pleasure working for sheds unlimited as we were creating a delivery video for their website. They are indeed a professional establishment and easy to work with! I keep dreaming about one day having one of their modern sheds in my backyard! #studiochestfilms

Excellent product, timely, and honest. There were no surprise costs, or fees.

I had a custom shed built on site. The workmanship was top, as was the professionalism of the workmen.  Highly recommend Sheds Unlimiited

Overall, we had a great experience working with everyone on the Sheds Unlimited team.   This year we decided to add a detached garage behind our house.  Reviewing several companies, Sheds Unlimited had the nicest looking designs with plenty of options and for the best prices.  Everything went smoothly from beginning to end, working with Mark Beachy in Sales who took the time to understand what we were looking for and develop a garage from their product line that met those needs, to Kyle Zook who created the design drawings updated with any mods we made, Gideon King who oversaw project planning & schedule (and delivered ahead of schedule), and finally with the site crew of Mark Stoltzfus, Leon Stoltzfus, and John King who built the garage, starting literally at the crack of dawn, were very courteous, worked very hard, and did a fantastic job completing the assembly in a day – true craftsmen.  The garage looks great and we couldn’t be happier with the finished product.  Thanks to the entire team for a job well done!!

Excellent quality shed and first rate customer service. Bought the fully built shed and had it delivered. Professionally done from start to finish.

Great customer service and great shed!

I purchased this shed a couple years back….Oh boy the shed is awesome. When I requested a fold out window on the side they hooked it up with ease. Quality!!If you’re thinking about buying a shed at Home Depot etc. Don’t do it. These sheds are worth it. Oh and Brittany from customer service and the guy who delivered the shed were awesome to work with…..

Prior to receiving an email from Sheds Unlimited asking if I would like to submit a review, I had already sent them an email stating what a great experience we had in purchasing our shed. My mom moved in with us and I needed the shed ASAP, and Austin was able to fit us in quickly. I ordered the shed over the phone after I saw it online . I spoke to Mark and he was very helpful and got the ordered placed asap, and he followed up with some instructions and such. The shed was delivered by Nate – and this guy makes what is probably a hard job look easy. The unloading, moving , and placement of the shed by Nate was something to watch. This team, and I am sure there are others, are great to work with. And the shed looks beautiful and is well constructed.

Everything went exactly as planned. The building arrived on time, and the delivery was exceptional, considering a very difficult location to reach. Would do it again in a heartbeat.

Very easy to deal with, went up to visit them, ordered the shed the same day and their customer service was above board, friendly , listened and ordered the shed that day, they delivered on time, put it exactly where it needed to go, even the guy who delivered was friendly. Thanks

Great doing business with this company. Always responsive and helpful. Driver/ delivery guy was great. Quality is excellent.

We have just received our Classic Woodshop Shed and it is Beautiful!
We started our journey with Sheds Unlimited with Mark Beachey; he walked us through all the different features and price points and was extremely patient with us in our decision process. He was very helpful and knowledgeable. We finally selected the Classic Woodshop Shed and started planning for its arrival. We explained to Mark that we would be traveling and that mid September would be the best time for the Shed to be delivered. Mark stated that that would coincide with their building schedule and we should have no problems getting it delivered in that time frame. Mark was a delight to work with.
We were told in an email that Austin Beachey would be handling the coordination of the delivery and to contact him via email. This is where communication seemed to break down. We sent our email, with a picture of our completed pad, and received no response. We called, to speak to Austin, and the receptionist stated that she could not locate him. We provided our phone number and email address, and were assured that Austin would reply to our phone call. After waiting a week with no response, we called a second time and attempted to speak to Austin, but we were in the mountains and the phone signal was very weak on our end. We were able to let him know that we would send a second email with pad picture to start the delivery planning. The second email was sent, with pad picture, and we received no response. After the third email, we finally heard from Austin and received a tentative delivery date of sometime the following week or the beginning of the week after. No real date was provided. Then we waited and waited and waited. At the end of the first week we sent another email query, and this time Austin responded. He said that he had responded to our most recent communications, but the email that he sent to us with the “delivery date” had gotten stuck in his draft folder. It happens. Chalk it up to electronics. We accepted that and moved on. We were given a delivery date of Monday September 25 at 2:30. GREAT! Finally the shed would be here. Got a call Monday morning on the 25th from Austin stating that the driver was going to be delayed and it was going to be closer to 4:30 pm. No problem. Shed was going to be here at 4:30 … still no problem.
Delivery of the shed: 4:30 p.m. – no shed … 5:30 – no shed. The delivery truck finally showed up around 6:30 p.m.; two hours late. That I dealt with, BUT at 6:30 at night it was starting to get dark. By the time the one and only person that delivered the shed was able to get it off the truck and onto the Mule, it was very dark. We helped guide the driver in getting the shed from the truck to and positioned on the pad. Our lot is 300 feet deep and very dark where he had to place the shed. We had to provide lights for the driver to be able to see to put the shed on the pad. Finally got the shed on the pad and situated around 8:45 pm. Our delivery driver was great and worked very hard to get the job done. We give him 5 stars.
Keys to the shed: We do not have a key to get into the shed. The driver explained that he normally has a Master Key that will open the door and allow us access to the shed’s interior to get our set of keys for the shed locks and to inspect the shed. The driver did not have a Master Key to enter the shed. He stated that he had explained this fact to Austin, but that piece of information was not provided when Austin notified us of the later than expected delivery of our shed. The driver explained that, when we called to pay for the shed, we should ask to have a key delivered to us. We’ve had the shed two days, and we have yet to enter our shed to inspect it. When I spoke to the receptionist the next morning, she stated that the company is mailing us a key and it will take about 3 days; we believe the key should have been FedEx’ed overnight.
Recommendations: Have someone personally contact (not via email) the customer regarding the pre delivery and post delivery to ensure everything is on track and all parties are kept informed. This allows all parties involved to communicate any unexpected circumstances and to solve issues before they become problems. Always have two delivery drivers. Getting the shed off of the flat bed, on to the Mule, and moved to the pad is a very impressive operation, but the process is filled with moments of danger. If the delivery driver had gotten hurt, the customer would have had no idea how to give aide … Safety above all else!
The bottom line is that we will highly recommend Shed’s Unlimited to friends and family; we would go back to Shed’s Unlimited to purchase another shed should we need one; and we were happy with most of the process. We acknowledge that the communication challenges could have been handled better on our end. Thank you ALL for your work in planning, building, scheduling and the delivery of our beautiful new shed.

100% PLEASED WITH SHEDS UNLIMITED!

Very impressed with the workmanship and quality of my shed. The delivery guys were great. The entire process from design to delivery was 5 stars! Highly recommend and would order again should the need arise.

Stellar experience from beginning to end. Time line was better than what we expected. Communication by internet was informative and the pay off was the man that made the delivery. This fellow had the longest trailer I ever saw. He came into my town onto my small street, unloaded his mule, unloaded our shed and in less than 15 minutes set the shed on our slab. This man is a real pro and a good testimony for Sheds Unlimited.