Several reasons for this message.
First of all I must say that the entire process of doing business with you and everyone in your company that I have dealt with has surpassed my satisfaction and expectations.
From our first meeting at your office to the many many many phone calls i made to you with questions and/or changes you were always willing to take the time to answer my questions and provide the information that i needed and explained why i could or could not or should or should not do certain things. You always took the time to make sure I understood why or why not.
My site prep and your busy schedule took us to a later date than anticipated but James King along with good weather made it all happen on December 18th.
I told James several times there was no way they could get the truck/trailer to the job site —but— 7 a.m. the truck and trailer and three man crew are all on the site which I still don’t know how they accomplished.
Speaking of the crew and the construction, myself and the entire neighborhood were beyond impressed. Three young men that are obviously very well beyond their years in knowledge and professionalism. I can’t say enough good things about them. To watch them work is a treat. It’s like they can read each others minds. They each know what to do, when to do it, and rarely even need to speak to each other. They just work and work and waste no time. They were kind and courteous as well. I was impressed as you can tell, and many neighbors were as well. Please pass on my best wishes to Chris who suffered the fall. Here is an example of what kind of employee he is——as I am driving him to the hospital after his fall we are having a conversation about work and he says “I love my job and this kind of work”.
As you can tell I am beyond satisfied but I do have one issue with the building. There is one substantial leak in the roof. It is in the area of the dormer and enters the building in a joint between two sheets of osb very near the dormer. It drips from the roof down to the concrete floor as it is above the open area of the attic floor. I will be doing finish work to the attic area soon and obviously the leak must be repaired prior to that however I do not expect anyone to repair a roof in bad weather but please keep this in mind and handle as soon as safely possible. I was aware of the leak prior to your cashing my final check but felt no need to stop pay and hold back any portion until leak is repaired as I certainly trust you will handle it as soon as safely possible.
Thanks again for everything !
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