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Sheds Unlimited Customer Reviews...

Over 500 Reviews

and
4.89758
4.9/5
Average Rating

Great experience!  Mark was great to work with.  I would highly recommend getting your sctructure from Sheds Unlimited.

Brian from Wallingford, PA

From the moment I clicked on the website to the moment I was handed the keys, it was an an enjoyable experience. Kyle answered every one of my questions with professionalism. The delivery truck was on time and setting the shed went as planned. I will definitely recommend Sheds Unlimited to family and friends.

Andy H. from East Greenville, PA

The construction is excellent in every detail, and the shed was completed much faster than expected. We didn't adequately describe the site where the shed was being placed, but the driver managed to get the shed put in place all the same. Installing the doors was easier than I had thought it would be. :-) I can't believe how much stuff this thing holds!

Sharon Boxall from Baltimore, MD

The whole experience was a pleasure! I highly recommend to everyone. They were so accommodating and a pleasure to talk to over the phone. They followed up when they said they would. The website had lots of pictures, but they would go over and above to help over the phone to find exactly what you were looking for. Everything came as expected and the delivery with the mule was so fun to watch! It had rained the day before so I was worried the grass might get torn up, but it was not an issue at all! The mule is an awesome way to deliver the shed. They are true professionals that know what they're doing and value their customers.

Jackie from Rumson,NJ

The price was the main reason I picked Sheds Unlimited to begin, and was worried that the quality might be lacking. They brought the shed early, which really helped me out, and it looks great - very sturdy.

Lowell from West Chester, PA

Great Product, Great Service. It was amazing how one person was able to get shed off truck bed onto the mule and place it exactly to the inch where I wanted the shed to be placed. I'll be back to buy again.

Nick Mazzolla from North Arlington, NJ

We were very pleased with the people and experience at Sheds Unlimited. They were very easy to get along with and delivered us a beautiful shed with low impact on our property. Highly recommended.

Michelle Kelley from Doylestown, PA

Excellent customer service! Excellent product!  Process to order was easy and staff were very helpful every step of the way.  The weather proved to be challenging for the delivery, but Austin provided almost daily updates until the shed was delivered.  Getting the shed to the backyard was not easy, but the crew made it work.  Minor blemishes were fixed in a timely manner.  I am very pleased with all aspects of Sheds Unlimited and would highly recommend them! 

DGM from VA

Looks great. Plenty of storage space. Delivered exactly when specified. Price reasonable. Good people to deal with! I am Happy, Happy Happy

James Yunker Sr from Oxford Pa

We have just received our Classic Woodshop Shed and it is Beautiful!

We started our journey with Sheds Unlimited with Mark Beachey; he walked us through all the different features and price points and was extremely patient with us in our decision process. He was very helpful and knowledgeable. We finally selected the Classic Woodshop Shed and started planning for its arrival. We explained to Mark that we would be traveling and that mid September would be the best time for the Shed to be delivered. Mark stated that that would coincide with their building schedule and we should have no problems getting it delivered in that time frame. Mark was a delight to work with.

We were told in an email that Austin Beachey would be handling the coordination of the delivery and to contact him via email. This is where communication seemed to break down. We sent our email, with a picture of our completed pad, and received no response. We called, to speak to Austin, and the receptionist stated that she could not locate him. We provided our phone number and email address, and were assured that Austin would reply to our phone call. After waiting a week with no response, we called a second time and attempted to speak to Austin, but we were in the mountains and the phone signal was very weak on our end. We were able to let him know that we would send a second email with pad picture to start the delivery planning. The second email was sent, with pad picture, and we received no response. After the third email, we finally heard from Austin and received a tentative delivery date of sometime the following week or the beginning of the week after. No real date was provided. Then we waited and waited and waited. At the end of the first week we sent another email query, and this time Austin responded. He said that he had responded to our most recent communications, but the email that he sent to us with the “delivery date” had gotten stuck in his draft folder. It happens. Chalk it up to electronics. We accepted that and moved on. We were given a delivery date of Monday September 25 at 2:30. GREAT! Finally the shed would be here. Got a call Monday morning on the 25th from Austin stating that the driver was going to be delayed and it was going to be closer to 4:30 pm. No problem. Shed was going to be here at 4:30 … still no problem.

Delivery of the shed: 4:30 p.m. - no shed … 5:30 – no shed. The delivery truck finally showed up around 6:30 p.m.; two hours late. That I dealt with, BUT at 6:30 at night it was starting to get dark. By the time the one and only person that delivered the shed was able to get it off the truck and onto the Mule, it was very dark. We helped guide the driver in getting the shed from the truck to and positioned on the pad. Our lot is 300 feet deep and very dark where he had to place the shed. We had to provide lights for the driver to be able to see to put the shed on the pad. Finally got the shed on the pad and situated around 8:45 pm. Our delivery driver was great and worked very hard to get the job done. We give him 5 stars.

Keys to the shed: We do not have a key to get into the shed. The driver explained that he normally has a Master Key that will open the door and allow us access to the shed's interior to get our set of keys for the shed locks and to inspect the shed. The driver did not have a Master Key to enter the shed. He stated that he had explained this fact to Austin, but that piece of information was not provided when Austin notified us of the later than expected delivery of our shed. The driver explained that, when we called to pay for the shed, we should ask to have a key delivered to us. We’ve had the shed two days, and we have yet to enter our shed to inspect it. When I spoke to the receptionist the next morning, she stated that the company is mailing us a key and it will take about 3 days; we believe the key should have been FedEx’ed overnight.

Recommendations: Have someone personally contact (not via email) the customer regarding the pre delivery and post delivery to ensure everything is on track and all parties are kept informed. This allows all parties involved to communicate any unexpected circumstances and to solve issues before they become problems. Always have two delivery drivers. Getting the shed off of the flat bed, on to the Mule, and moved to the pad is a very impressive operation, but the process is filled with moments of danger. If the delivery driver had gotten hurt, the customer would have had no idea how to give aide … Safety above all else!

The bottom line is that we will highly recommend Shed's Unlimited to friends and family; we would go back to Shed's Unlimited to purchase another shed should we need one; and we were happy with most of the process. We acknowledge that the communication challenges could have been handled better on our end. Thank you ALL for your work in planning, building, scheduling and the delivery of our beautiful new shed.

Bob and Karen Moen from Portsmouth, VA