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R.T

Date: 
7/31/2019
Rating: 
1
Location: 
NY
Review: 

I am very disappointed with Sheds Unlimited LLC. customer service. I ordered shed , dimensions I was given in written were not the same when they tried to deliver and it did not fit through the entrance. They took 30% down and refusing to refund that amount, out of 930 dollars they are offering only 200 back . This is terrible expenerience. They don't look into what they did wrong. Also they dont like to work around with customer, they offered much smaller shed with again all added delivery and other charges over 1000 dollars  to actual price and not adjusting 30 % down that they already took.  Also they attempted worng delivery according to their convinience when they were coming to this location for other people. Still not issuing a refund.  I should have gone to home depot , out of state purchase is not always a positive experience, and giving down payment is not safe with them .

Response: 

R.T. was unable to provide an adequate opening for us to get her fully assembled shed onto her property. We brought her shed back to our facility, offered her a deal for a smaller shed to work with her limited opening, and she refused our offer. She then filed a dispute with the credit card merchant, which was ruled in our favor.

This is one of our many customer reviews. If you'd like to read more of what people have to say about their experience with Sheds Unlimited, be sure to visit our customer reviews page. Its our pleasure to serve you!